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Most Lenders do business as if they were taxi cab drivers...Most lenders do business as if they will never see or hear from you again! Just like a cab driver... They ask, "Where-ya headed?" Sometimes they'll get you to your "destination", safely. And sometimes...well, lets just say they like to get you there as fast as humanly possible so they can get on to their next fare. In our business, it's called transactional-based business... Where they try to make as much money from the transaction as they can, because they are sure that they are never going to see you again! We have adopted a particular philosophy of doing business! My way of doing business is to think of my relationship with a client as a long-term association... not for just a "deal"...like the many "cab drivers" out there. It's important to us that our clients know... that we have their best interests in mind. Our number one philosophy is: NO SURPRISES! We tell the truth and live with the consequences. Again and again we've found that people prefer to work this way. Our concern is about our clients' well being, their goals and what is best for them, always! Our Clients Are In Complete Control! We work for you. There is never pressure to buy a particular home or accept an offer that's not right for you...
because you are in control. (Sometimes, those cab drivers try and recommend "short cuts", that end up leaving you far short of your goal.)
A high percentage of our business comes to us from referrals...
friends, past clients, friends of past clients, and Realtors from across North America.
Because these people have dealt with us in the past, and have seen first-hand the high level of service
and commitment we provide to our clients, there is a very high level of trust. That means:
trust in our integrity, in our level of skill and market knowledge to do the best job possible and in our
commitment to put the needs and requirements of my clients first!
We work on a By Referral Only basis. Meaning, that if we provide our clients with the high level of service
that they deserve and require, we expect that our clients will refer their friends, relatives and work associates to us.
Our goal is to do 100% of our business By Referral Only... with referred people who trust our skills and counsel.
The only way for us to accomplish that is by exceeding your expectations by delivering a level of service to you that you have never experienced.
One of the best ways to have potential new clients learn more about us is by reading about or talking to other people who have enjoyed us services.
We have set up a True Stories section of past clients who we helped to either buy or refinance their home.
The second way we differentiate ourselves is by offering guarantees of service with a consequence to me if I don't perform for you as promised.
We have several distinct guarantees for purchasers and sellers, which "raises the bar" of quality to which everyone who is in a service business should aspire.
Here's what we guarantee!!! We will save you a minimum of $5000 when you buy a home. (uh-not yet)
We'll allow you to cancel your loan at any time if you aren't satisfied with our level of service to you.
Some top agents have told us that if they allowed their clients to do this, they would lose half of their business.
We listen to what you have to say. We want to know what your concerns are, what questions you have and how we can best help you!
Wešre concerned that you are educated and informed about the market...
that you are confident you're making the right decision for YOUR personal circumstances.
Once you realize that we won't be pressuring you into doing anything, there's a major turning point in our relationship, trust has been established between us!
You will be more open with us, more comfortable sharing with us what really matters to you and that, in turn, allow us to better advise you and to give you a wide range of options.
How do you "sign on" to this lifetime program? A handshake will do.
I know you are honest people with integrity, just like we are.
We want to do business with people like that and I know that you do too!
Wouldn't YOU like to be a member of our "Clients for Life" program?
We strive to be your 'resource center' for real estate, and even personal matters.
We've used the services of many businesses and professionals during the years and can recommend excellent ones to you.
Call Robert & Diana Olivan on our direct line 925-282-6000 to start the process with an initial telephone consultation!!
FREE Home Loan Analysis ($60 value)
If you are considering purchasing or refinancing a home and would like our state-of-the-art computer system
to search over 200 different loan programs to locate a low down or below market interest rate home loan...
simply call us anytime at 925-282-6000.
For a list of Pre-Screened Real Estate Consultants (not salespeople) in your area who specialize in Helping People rather than selling simply Click Below... Copyright ©2003. All rights reserved. |
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We had heard that there were Zero Down Payments out there...
but we had no idea how they worked or if we even qualified.
We were delighted to hear that we were approved and your team made it so easy for us.
We used the Home Finder Service to find our prefect home...
30 days later we moved into our 2000 sq ft home in a quite neighborhood with a huge pool!
Thanks to the Olivan TEAM, we now own the home of our dreams!
George & Janet Davie
Give us a call so we can discuss how you might own your own home for zero down payment
and like George and Janet, you could spend your summers by the pool! |
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